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Pop-A-Lock of Honolulu Receives Towman ACE Award 2 Years in a Row

Pop-A-Lock of Honolulu recently received the 2013 Towman ACE Award for the 2nd consecutive year in a row by The American Towman Magazine.  The award is given to the businesses that meet estimated time of arrivals (ETA’s), customer satisfaction, and professionalism.  Only the top 1% of towing operators in the United States receive this recognition.

“Providing excellent and unsurpassed customer service is one of the pillars of our business model,” said Cathy Walker, co-owner of Pop-A-Lock of Honolulu.  “Receiving this award two years in a row signifies that our focus on client service and its emphasis during our employees’ professional development training are meeting our company goals.”

The Walker’s received the official ACE Award Certificate on November 16 at the Baltimore Tow Show in Baltimore, Maryland.  In addition to the certificate, the 2013 ACE Silver Buckle was also given.  The ACE Award is co-sponsored by GEICO, the National  Automobile Club, and Coach-Net.

“With the huge mix of people and cultures ranging from locals, military personnel, and both domestic and international tourists on the island, it can be challenging to meet everyone’s expectations of top service.  Pop-A-Lock of Honolulu not only does it, they do it with extremely high customer satisfaction scores 2 years in a row,” said Rob Reynolds, Director of Operations for Pop-A-Lock.  “Cathy and Jack Walker and their team perform small miracles every day for our roadside and locksmith services customers.  The roadside service requirements in Oahu are very challenging.  Pop-A-Lock of Honolulu has done a fantastic job of zoning out the island for maximum efficiency and minimum ETA achievement.”

For more information about the services provided by Pop-A-Lock of Honolulu, go to www.popalockoahu.com.

Pop-A-Lock’s PALSavesKids Free Program

Pop-A-Lock™, America’s largest security company, today announced its PALSavesKids™ program has rescued over 350,000 children locked in their caregivers’ automobile for FREE. The public service program reminds busy caregivers to be hyper-vigilant of their children’s presence during the hot summer months through a new call-to-action: PALSaves1-Stop, 2-Look, 3-Lock.

“Our organization receives calls virtually every day about a child who has been mistakenly locked in the family car,” said Don Marks, CEO of Pop-A-Lock. “In fact, more children die of heat stroke from being locked in a car, than are killed by forward-moving accidents which is a senseless tragedy.” He added, “Please follow our PALSavesKids prompt and stop and look before you lock your vehicle, but if you forget, call Pop-A-Lock immediately, along with emergency services, and we’ll come open your car for free.”

PALSavesKids is a free community service program that was originally launched in 1991 under its former name, Emergency Door Unlocking. Since that time, Pop-A-Lock associates have saved over 350,000 children across the country for free. The program now includes a new call-to-action: PALSaves 1-2-3; 1-stop, 2-look, 3- lock, which is accompanied by a new mascot, the PALS Puppy. The new mascot is a gentle reminder to parents to look before you lock your vehicle.

“We are so proud of our PALSavesKids program,” said Mr. Marks. “It is such a natural thing to protect our children through the security services we’ve become expert in. It’s just one of the ways we can give back in our communities.”

Safety To and From School

It’s that time of the year again and with all of the hustle and bustle of shopping for supplies and new school clothes, we may forget to discuss safety with our children.  Specifically, a safe course of action in regards to getting to and from school.  Whether your child rides the bus or their bike, or simply walks a short distance, this is one conversation that needs to be had.

It’s important to take the time to discuss with your children how to be safe on their way to and from school and to make them aware of the possible dangers around them.  Take a day or two to walk the route with your child before classes begin to ensure they know exactly where to go and what to do along the way.  This will give you the opportunity to answer any questions they may have and to see the route for yourself and any hazards that they may run into.  The National Safety Council offers some helpful tips to discuss with your children as they start the new school year.

Walking To School – Walk the route with your child before school begins.

  • If possible, walk with a group and at least one adult, especially if the child is 10 or younger.
  • Use the sidewalk, if one in not available, walk facing traffic.
  • The safest place to cross is at a corner or intersection, but before crossing stop and look left-right-left.  Walk, don’t run – drivers will not be prepared to stop safely if a child runs out in front of them.  Also, don’t walk out in front of a parked car, an oncoming driver will not a see a child until it’s too late.

Riding A Bicycle – Make sure to go over the rules of the road to ensure your child’s safety.

  • Always wear a helmet and make sure it fits properly.  Also, wear bright colors to be seen easily.
  • Wait for a driver’s signal before crossing the street.  Be sure to come to a complete stop at all stop signs and lights.
  • Ride on the right side of the road or trail in a single file line in the same direction as other vehicles.
  • If your child must ride at night, be sure to have a white light on the front of the bicycle and a red reflector on the back.  You can also put reflective materials on shoes, clothing, and backpacks.
  • Be sure that your child feels comfortable on a bicycle.  The more skilled they are, the less likely they will crash.  Have them practice riding in a straight line, looking over their shoulder, signaling with their hands, and starting/stopping.

School Bus Safety – When your child is at the bus stop, they need to be aware of the safe way to approach and exit the school bus.

  • When the bus arrives, make sure to stand 3 giant steps (6 ft) away from the curb.  Wait until the bus comes to a complete stop before approaching.
  • If you have to cross the street to board the bus, walk 5 giant steps (10 ft) in front of the bus.  The bus driver needs to be able to see the child clearly at all times.  Never walk behind the bus.
  • Before crossing the street, wait for the bus driver to signal that it’s safe to cross the center line.  Tell your child to still look left-right-left before crossing the streets center line even after the bus driver gives the safe signal.  No one can predict when traffic may suddenly change.
  • Always stay away from the buses wheels.  If you need to pick up something, let the bus driver know first so that they are aware of what’s happening.

All of these safety tips are easy follow and important to remember.  By taking some time with your children to go over the why’s and how’s, it will go a long way in establishing safe habits and practices that will stay with them throughout the school year.